Frequently Asked Questions
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A Beckette Box is a magical, bookish product experience designed to spark a child’s love for reading. Each ready made Beckette Box includes a beautifully designed book box inspired by popular themes, colourful books created for young minds, and multiple themed items that bring the story to life, from bookmarks and notebooks to reading rewards and storybook surprises. Our Beckette Boxes turn reading into an adventure and make the perfect gift for curious young minds.
Yes, we do ship internationally and you can expect your orders to arrive in 10 working days. Occasionally it can be longer due to busy periods during the shipping process which is unfortunately out of our hands.
If your building your own... Whatever you want! You can put as many items as you like inside to suit your budget.
If your interested in our ready made selection, our Beckette Boxes are the ultimate treasure chest for book lovers, overflowing with eight thoughtfully chosen treats to make reading magical. Inside, you’ll discover an eye-catching bookmark and do not disturb reading doorhanger to read in not just style but silence, a beautifully crafted reading journal to capture your thoughts, plus two handpicked books associated with your chosen box theme to dive into. You’ll also unlock five fun Read & Reward Tokens to make every page turn feel like an achievement and a cute colouring book chosen by you. To round it off, we’ve also tucked in a sleek notebook for your everyday scribbles and ideas. This box is designed to give you the full Beckette & Book experience, perfect for young readers who want the best reading experience possible.
We hope you love everything from Beckette & Book, but if something isn’t quite right, we’re here to help. You can return most unused, unopened items within 14 days of delivery for a full refund or exchange.
Please note:
Items must be in their original condition and packaging.
Custom or personalised products (like build-your-own boxes) are non-refundable unless faulty.
Return postage costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
To start a return, just email us at enquiriesbecketteandbook@gmail.com with your order number and reason for return. We’ll guide you through the process!
We aim to dispatch all orders within 1–3 working days. Once shipped, UK deliveries usually arrive within 2–5 working days, and any order outside the UK can take upwards of 10 working days. You’ll receive a confirmation email with tracking info once your order is on its way.
We do accept returns on any books but only if they are visibly damaged and can be proven by image.
Absolutely! All of our build-your-own Beckette Boxes can be beautifully gift wrapped to fit the current season. If you'd like us to include an additional personalised gift message, just leave your note before or at checkout.
Yes, of course! All of our themed accessories and Beckette Boxes are designed especially for young readers with their safety and enjoyment as our main priority. Most product pages also include an age recommendation to help you choose the perfect fit for your little one.
Sometimes, eGift Cards are delivered as spam mail to their intended recipient. If an eGift Card sent to someone else has gone astray, please ask them to check their spam or junk folders, as the email carrying their eGift Card may be found there.
Alternatively, you can also download the eGift Card directly to your own email account and forward from there, in the likelihood your email address will be recognised and not seem as spam.
You can manage and update your Beckette & Book details via becketteandbook.com. Simply sign in using your account details and click on the ‘profile avatar’ icon at the top of the screen to access your account homepage: selecting ‘My Account’ will take you to your account dashboard.
UK orders cost £4.99 to ship around the United Kingdom and International orders cost £6.99 to ship abroad.
If your intended location falls outside our list of destinations, unfortunately, this means our delivery partners will be unable to fulfil that order.






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